Made to order in 3–5 business days

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We’re hereto help.

Questions about an order, a personalization or a gift? Email us: a real person replies within 24 hours on business days.

Need to change or cancel an order? Email hello@imade4u.com within 2 hours of ordering, with “URGENT CHANGE” and your order number in the subject line. After 2 hours, production has usually started; if we can still cancel, a 20% material and labor fee applies.

Emailhello@imade4u.com

We reply within 24 hours on business days. Support hours: Monday–Friday, 9 AM–6 PM Hong Kong time (GMT+8).

Where’s my order?Track your order

Your tracking link arrives by email as soon as your order ships.

Something not right?Returns & remakes

Damaged, or personalized incorrectly? We remake it free.

Quick answersFAQ

Production times, shipping, returns and more.

To help us help you faster, include

  • Your order number (it starts with # and is in your confirmation email)
  • The email address you used at checkout
  • For a damaged or incorrect item: a clear photo of the issue

Business details

Company
Cloudtop International Limited
Business Registration No.
77053323
Company Registration No.
3451134
Business address
Room 1021, Bailey Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong
Support hours
Monday–Friday, 9 AM–6 PM Hong Kong time (GMT+8)

Please email us before sending anything back: returns need a return authorization (RMA) number.