Last Updated: January 2026
At iMade4U (referred to as "we", "our", or "the Company"), we deeply respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website (imade4u.com) or use our customization services.
Table of Contents
1. Collecting Your Personal Data
We collect information to provide better services to all our users. The types of data include:
A. Information You Provide to Us
While using our Service, you may provide us with personally identifiable information, including:
- Contact Info: Email address, First name, Last name, Phone number.
- Shipping/Billing: Delivery Address, Billing Address, ZIP/Postal code.
- Account Data: Username and password (if you create an account).
- Communications: Customer support emails and chat history.
B. Information Collected Automatically
When you access the Service, we automatically collect usage data such as:
- Device IP address, browser type, and version.
- Pages visited, time spent on pages, and referring URLs.
- Mobile device unique ID and operating system (if accessing via mobile).
2. Custom Content (Important)
Since iMade4U offers personalized products (e.g., Face Pajamas, Custom Jewelry), we collect specific content from you:
- Uploaded Images: Photos you upload for printing on products.
- Custom Text: Names, dates, or messages you input for engraving.
We respect the privacy of your personal photos. Your uploaded images are used STRICTLY for the purpose of fulfilling your order. We do not share, sell, or use your personal photos for marketing materials without your explicit written consent.
3. How We Use Your Data
The Company may use Personal Data for the following purposes:
- Order Fulfillment: To process payments, create your custom items, and manage shipping.
- Customer Support: To resolve issues with your order or answer inquiries.
- Communication: To send order confirmations, shipping updates, and security alerts.
- Marketing: To provide news and special offers about similar products (only if you have opted in). You can unsubscribe at any time.
- Fraud Prevention: To detect and prevent fraudulent transactions.
4. Sharing with Third Parties
We do not sell your personal data. We only share information with trusted third parties to facilitate our services:
Service Providers
- Payment Processors: We use Shopify Payments, PayPal, and Stripe to process payments securely. We do not store your full credit card information.
- Logistics: FedEx, USPS, and local courier partners to deliver your packages.
- Production Partners: Trusted manufacturing facilities that print or engrave your custom items (they are bound by strict confidentiality agreements).
Analytics & Advertising
We use partners to analyze traffic and serve relevant ads. You can opt-out of these services:
- Google Analytics & Ads: Opt-out Browser Add-on
- Meta (Facebook/Instagram): Used for advertising. Data Policy
- Pinterest: Privacy Policy
5. Cookies and Tracking
We use Cookies to improve your experience. You can instruct your browser to refuse all Cookies, but some parts of our site may not function properly.
- Essential Cookies: Required for the website to function (e.g., keeping items in your cart).
- Functionality Cookies: Remember your currency or language preferences.
- Advertising Cookies: Track browsing habits to show relevant ads on third-party sites.
6. Data Retention & Security
Retention: We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with legal obligations (e.g., tax laws). Uploaded photos are typically deleted from our production servers 30 days after order completion.
Security: We strive to use commercially acceptable means to protect your data (SSL encryption, secure servers), but no method of transmission over the Internet is 100% secure.
If you are a resident of the European Economic Area (EEA), you have the following rights:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your data ("Right to be forgotten").
- Right to Withdraw Consent: You can withdraw marketing consent at any time.
To exercise these rights, please contact us at hello@imade4u.com.
Under the California Consumer Privacy Act (CCPA), residents have the right to:
- Right to Know: Request disclosure of the categories of personal data collected.
- Right to Delete: Request deletion of personal data collected.
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights.
- Do Not Sell My Info: iMade4U does not sell personal data for monetary value.
9. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent and are aware that your child has provided us with Personal Data, please contact us.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@imade4u.com